WHO WE ARE
CUSTOMISED FREIGHT SOLUTIONS - YOUR FREIGHT EXPERTS
Customised Freight Solutions is a team of passionate and motivated experts. We strive to provide the highest quality of professional services with tailor-made systems and strategies to ensure that we exceed our client’s logistics expectations and become an integral part of their business.
Our vast range of carriers can move a 1kg satchel through to a full semi load through to managing the logistics of project work. We have the network to transport oversize equipment from one side of the country to the other as well as managing international imports and exports.
We simplify any complicated freight process to make our client’s freight and logistics requirements seamless and efficient by providing a wide network of carriers, 24/7 customer service and state of the art technology.
TRANSPORT MANAGEMENT SYSTEM
SMART AND INTUITIVE
Customised Freight Solutions take the confusion out of freight. We seamlessly integrate our clients with multiple Transport Carriers through the implementation of our Freight Management Technology which creates a direct and transparent logistics solution.
Our Freight Management platform consolidates all information into one system which means that you don’t have to learn anything specific about the transport industry or the carriers that your company use. Instead, you learn how to use a single platform with a single, smart and intuitive interface, making your workload smaller and your time more efficient.
The end result benefits our clients with the administrative efficiencies of using one provider whilst gaining the advantage of using multiple carriers for their specialised fields.
OUR SERVICES
YOUR SUPPLY CHAIN EXPERTS
TESTIMONIALS
UNPARALLELED SERVICE
“The team at CFS have reinstalled my faith in transportation companies. We have dealt with many over the 23 years we have been in business and they have been lacking in the customer service areas. Not only did CFS save us 14.1% on our previous carrier but we ended up with an upgraded service and quicker transit times!!! We have regular contact from Jordi (the previous company called me once in 4 years) and the tracking team gets us answers straight away, many times while we are on the phone. Service, competitive price, communication.. What more could you ask for??
Martin Robson
“After conducting a full review of freight I worked with CFS on the best solution for a national system to better meet the needs of our business. As we move dangerous goods between DC and warehouse and also direct to customers, a system that manages this well was required. Our dangerous goods products consist of lead acid batteries, also aerosols and flammable liquids. Hard parts we move consist of product weighing less than 1kg to upwards of 15kg. Over a short period we rolled out the new system to all locations across Australia and this gave us a single point to monitor all freight for our business. The CFS team have worked with us on refining freight procedures to invoicing to better meet the needs of our business.”
Julian Smith
“We distribute large volumes of our product all around Australia and overseas. In helping us achieve our goals over the last 20+ years we have been using Customised Freight Solutions (CFS). The team at CFS have never let us down which is particularly important when our deliveries are time critical to meet road closure and installer requirements. Our business is growing as is our demand on trucks particularly in the Victoria, South Australia and Tasmanian regions, all of which CFS cover for us. I speak with Anthony on a daily basis, usually on several occasions and have found his knowledge in the transport industry is vast and creditable. We require on average 15 full loads a week, being a mixture of semi trailers and B Doubles to all corners of the above mentioned states. Once booked the trucks are always within our preferred times and also delivered with the customers expectations in mind. CFS work tirelessly to get the job done no matter how big or small. I would highly recommend Customised Freight Solutions for all your transport needs.”
Steve Newell
“CFS what can I say! LOVE, LOVE, LOVE the communication and response time.
I have always found Rob Della and his team to be of the utmost assistance. They will go above and beyond to assist in any way possible, even if it’s outside their usual workings – I have thrown them some curve balls over the years, believe me and they have been up to the task every time without fail. We have saved almost half of what we were spending with a different freight forwarder. You can’t go wrong with Service, communication and competitive price all at a one stop shop! When dealing with the team I know our products can be delivered anywhere without having a worry. For anyone out there- Don’t wait another second to implement this tool for your business. 5 stars all the way!”
Mary George
“I would like to thank the team at Customised Freight Solutions for the great work they do in terms of managing all our freight needs. We no longer need to deal with multiple transport company account managers to cater for the various requirements our business has. With a single point of contact we can get our products delivered to anywhere in the world.”
Dave Marinucci
“Moving over to CFS has reduced the headaches and noise that we’ve seen previously through managing our freight. The team are proactive and are always more than happy to assist with queries from our team. The time that our business has saved through having one point of contact is priceless. CFS are accountable and the relationships we’ve built only continue to grow.”
Lou Hayes
“Customised Freight Solutions, provide a fantastic service to our business all year round. Our freight forwarding such as, via road, air and sea freight is handled wonderfully very well by the CFS team. Customised Freight Solutions, provides the best information of their knowledge on timing for ETA / ETD to destination. The friendly team at CFS, are extremely helpful and they provide excellent service.”
Bayan Ghafoori
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