About Us

August 30, 2010

At Customised Freight Solutions, your queries are answered with urgency by our highly experienced Customer Service staff within our in house call centre located at our head office in Lilydale, Victoria. Whether by phone or email, you will have a quick response to your freight management or supply chain query and be provided with one point of contact. The person that answers the phone takes ownership of the query and handles it all the way through to completion.

From offering advanced customer service insights to full invoice scanning and procurement ensuring correct charges are paid. Customised Freight Solutions streamlines the freight process utilising our skills and industry knowledge to get the best from the freight industry for our clients, allowing them to concentrate on their core business skills.

Our freight agents will explore any request & match it with an appropriate logistical solution.  Our logistics range even includes 3PL services.

From our head office located outside of Melbourne in Lilydale, Victoria, we have the ability to take care of the local Lilydale business through to managing the entire freight solution of a multi-national corporation across the other side of the globe. Our facilities can cater to extremely unique Freight requests; we often provide international & national freight services that our competitors simply cannot offer. With freight agents in locations across Europe, Asia, USA and beyond, we have the freight solution for you.

Our Freight & Logistics Services Include

Through our partner network we can provide a variety of specialist services. We benchmark all the largest freight providers’ services & pricing in order to obtain the best service offering possible. No matter where you are in Australia or around the world, we can effectively transport your goods in a timely manner. Our services include:

  • Pallet freight
  • Parcels across Australia
  • Priority Air Freight
  • Time sensitive freight
  • Interstate Freight Services
  • Full load distribution
  • Warehousing and 3pl/4pl Consultancy
  • Over dimensional loads with mass management
  • International freight forwarding services
  • Customs brokerage on all imports
  • Invoice Consolidation
  • Invoice Procurement Scanning Software & Reconciliation Reports
  • Finding the right Company for the right traffic lane
  • DIFOT Reports
  • Full and Part Truck Loads
  • 15-25% Savings can be made compared to a regular supplier

With no reduction to your service, our existing relationships with providers ensure consistent, time effective service time & time again.

No matter what your requirements are, we are able to create a customised freight solution for you. For more information about any of our services please contact us.